How we collect, use, and protect your personal information
Last updated: 21/07/2025
Creative Serenity ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services, in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
Creative Serenity
Knappe Cross Community Centre, Exmouth, Devon EX8 5DL
Email: creative_serenity@yahoo.com
Phone: 07955 065328
Responding to inquiries, processing edit requests, and delivering our day care services.
Sending confirmations, updates, and relevant information about our services.
Meeting our legal obligations and protecting our legitimate interests.
When you submit forms or agree to cookies, you provide explicit consent for data processing.
Processing necessary for our business operations and providing requested services.
When required by law, such as safeguarding requirements in care services.
We may share your information with:
We never sell your personal data to third parties.
Request a copy of your personal data we hold.
Correct inaccurate or incomplete data.
Request deletion of your personal data.
Limit how we use your data.
Receive your data in a portable format.
Object to processing based on legitimate interests.
Contact Form Data: Retained for 2 years or until you request deletion
Edit Request Data: Retained for the duration of our service relationship
Website Analytics: Anonymized data retained for 26 months
Cookies: As specified in our cookie settings (typically 12 months)
Withdrawal of Consent: If you withdraw consent, we will delete your data within 7-14 days (maximum 30 days as required by law).
We use cookies to improve your experience on our website:
You can manage your cookie preferences using the banner that appears on your first visit.
We implement appropriate technical and organizational measures to protect your data:
Email: creative_serenity@yahoo.com
Phone: 07955 065328
Address: Knappe Cross Community Centre, Exmouth, Devon EX8 5DL
If you're not satisfied with how we handle your data, you can complain to:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. For significant changes, we'll notify you via email or website notice.