Request removal of your personal data from our systems
Contact us with your deletion request
We process your request and delete data
You receive deletion confirmation
Under UK GDPR, we have up to 1 month to complete deletion requests. However, we aim to process simple requests within 7-14 days.
We'll explain any data we cannot delete due to legal obligations.
Your contact information and communication history will be deleted from our CRM system.
Timeline: Within 7 days of request
Any files you've uploaded will be permanently deleted from our Dropbox storage.
Timeline: Within 7 days of request
Personal identifiers will be removed, though anonymized usage data may remain for analytics.
Timeline: Within 14 days of request
Send an email to creative_serenity@yahoo.com with the subject "Data Deletion Request"
Please include:
Call us on 07955 065328 and speak to Samantha directly about your deletion request.
To protect your privacy and prevent unauthorized deletion requests, we may ask you to verify your identity before processing the deletion.
Verification may include:
📧 creative_serenity@yahoo.com
📞 07955 065328
📍 Knappe Cross Community Centre
Exmouth, Devon EX8 5DL
📧 Email: Within 24 hours
📞 Phone: During business hours
🗓️ Deletion: 7-14 days (max 30 days)